At pika77, your privacy is our priority. This policy clearly explains how we collect, use, store, and protect the personal data of every member who uses our platform.
Six core pillars of privacy protection that we uphold every day
All data transmitted between your device and pika77 servers is protected by 256-bit SSL encryption — the same level of security used by leading banking institutions in Malaysia.
Member personal data is stored on servers protected by strict access controls, 24/7 monitoring, and regular backups. No staff member may access your data without valid authorization.
Pika77 has never and will never sell, rent, or share members' personal data with any third party for marketing purposes without explicit consent from the member concerned.
Every pika77 member has the right to access, correct, download, or request deletion of their personal data through account settings or by contacting our support team.
Pika77's privacy policy is designed in line with international data protection best practices. We conduct regular reviews of our data handling procedures to ensure ongoing compliance.
You have full control over the types of marketing communications you wish to receive from pika77. An unsubscribe option is available in every promotional email we send you.
All data protected by bank-grade encryption
Your data is never sold to third parties
Only authorized staff may access your data
You may request the deletion of your data
Data security systems monitored around the clock
Policy updated to the latest standards
This Privacy Policy outlines pika77's commitment to protecting your personal information. By using the pika77 platform, you agree to the collection and use of information as described in this policy. Please read it carefully before registering or continuing to use the platform.
Pika77 ("we", "Platform") takes seriously our responsibility to protect the privacy of every individual using our services. This Privacy Policy applies to all pika77 platform users, including website visitors, registered members, and anyone who interacts with our services through any channel.
This policy describes pika77's practices regarding the collection, use, disclosure, storage, and protection of your personal data. We are committed to handling your personal information responsibly, transparently, and in accordance with strict data protection standards.
As a platform serving users in Malaysia, we adhere to applicable data protection guidelines and continually work to align our practices with the latest developments in data security and digital privacy. We also appoint an internal privacy officer responsible for ensuring ongoing compliance with established standards.
Pika77 collects the personal data necessary to provide a safe, efficient, and responsible service. The following are the categories of data we collect:
| Data Category | Examples | Primary Purpose |
|---|---|---|
| Identity Information | Full name, identification card number, date of birth | Identity verification (KYC), legal compliance |
| Contact Information | Email address, phone number, residential address | Account communications, customer support |
| Financial Information | Bank account number, bank name, transaction history | Deposit and withdrawal processing |
| Usage Data | Game history, wagering patterns, session duration | Service improvement, responsible gaming |
| Technical Data | IP address, device type, web browser, operating system | Account security, fraud prevention |
| KYC Document Data | ID card image, selfie photo, proof of address | Identity verification, anti-money laundering compliance |
Pika77 only collects data that is strictly necessary for the stated purposes. We do not collect irrelevant or excessive information, and we always inform you why each piece of information is needed at the point of collection.
Pika77 collects personal data through several transparent and legitimate channels. Understanding how your data is collected helps you make better decisions about the information you share with us:
Every piece of data we collect has a clear and legitimate purpose. pika77 uses your personal information for the following purposes:
Pika77 does not use your personal data to make automated decisions that significantly affect your rights or interests without human review. Any important decisions relating to your account will involve a review by our team.
Pika77 does not sell, rent, or trade members' personal data to any third party for marketing purposes. However, under certain limited and legitimate circumstances, we may share your information with the following parties:
In all cases of data sharing, pika77 ensures that the receiving party has adequate data protection measures in place and uses the information solely for the specified purpose. We do not permit third parties to use your data for their own marketing purposes.
Pika77 continuously invests in the latest cybersecurity infrastructure to ensure your personal data remains safe at all times. The comprehensive security measures we implement include:
All transmitted data is protected by 256-bit SSL/TLS encryption. Sensitive data in our databases is stored in encrypted form using industry-standard encryption algorithms.
Our infrastructure is protected by a multi-layered firewall system and monitored by a 24/7 security team ready to respond to any threat in real time.
Access to user data is limited to staff who genuinely require it to perform their duties. All access is logged and audited on a regular basis.
Data is automatically backed up to a secure, separate location. Data recovery procedures are tested regularly to ensure service continuity under any circumstances.
While pika77 implements comprehensive security measures, no system can guarantee 100% absolute security. You also play an important role in protecting your data by using a strong password, not sharing your login credentials, and promptly reporting any suspicious activity to us.
Pika77 only retains your personal data for as long as necessary to fulfil the purposes stated in this Privacy Policy, or for as long as required by applicable laws and regulations.
When data is no longer needed and the mandatory retention period has expired, pika77 will securely and irreversibly delete or anonymize that data. The deletion process follows established procedures to ensure no residual data remains accessible.
As a pika77 member, you have the following rights regarding your personal data. We are committed to facilitating the exercise of these rights at no additional charge:
You have the right to request a copy of the personal data we hold about you. Requests will be processed within 14 business days.
If any of your personal data is inaccurate or incomplete, you have the right to request a correction through your account settings or via customer support.
In certain circumstances, you have the right to request the deletion of your personal data, subject to applicable legal retention obligations.
You may request to receive your personal data in a machine-readable format for transfer to another service provider.
You have the right to object to the processing of your data for direct marketing purposes at any time, and such requests will be honored immediately.
In certain circumstances, you may request that we restrict the processing of your data while a dispute or review is in progress.
To exercise any of the above rights, please contact our privacy team by email at [email protected] or via live chat on the platform. We will verify your identity before processing any data-related request to protect the security of your account.
The pika77 platform uses cookies and similar tracking technologies to enhance the user experience, ensure account security, and analyse platform usage patterns. The following are the types of cookies we use:
You can manage your cookie settings through your web browser at any time. However, disabling certain cookies may affect the functionality and your experience on the pika77 platform. We recommend keeping essential cookies active for the best experience.
The pika77 platform is exclusively for individuals aged 18 and above. We do not knowingly collect, process, or store personal data of individuals under the age of 18.
If we discover that personal data of a child has been collected without our knowledge, we will take immediate steps to delete that information and close the associated account. Parents or guardians who suspect their child has registered on our platform are urged to contact our support team immediately at [email protected].
Pika77 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technological developments. We are committed to notifying members of any significant changes.
We recommend reviewing this Privacy Policy periodically to stay informed about how we handle your personal data. The latest version of the Privacy Policy is always available on this page.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how pika77 handles your personal data, please do not hesitate to contact us. Our privacy team is ready to assist you.
For official requests related to data rights (access, correction, deletion), please include your account number and clear request details in your email to [email protected]. We will verify your identity before processing the request to ensure the security of your account.
Enjoy over 1,000 handpicked games with complete peace of mind — all your personal information is protected by 256-bit SSL encryption, stored securely, and never sold to any third party.